Booking Terms & Details

Bookings

Please book via the website.

All bookings require full payment upfront.

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Cancellation Policy

24 hours within booking made – 100% refund (this does not include once arrived on site)

+ 60 days before date requested – 80% refund

30 – 60 before date requested – 60% refund

29 – 14 before date requested – 50% refund

13 days or less – no refund

Please note the cancellation policy applies to anyone wanting to cancel, regardless of the reason for cancelling.

The cancellation policy may vary when booked through a third party booking channel.

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Reschedule Policy

Up to 7 days prior to arrival, bookings may be rescheduled to a future date.

You can reschedule to a future date, within 9 months of your original booking date.

If a booking is rescheduled the cancellation policy no longer applies.

Fees may apply.

Cleaning Fees

King River Caravan Park & Gentle Annie Caravan & Camping Reserve reserves the right to charge a cleaning fee at the Managers discretion for cabins or sites left in an inappropriate manner.

Check-in & Checkout

• Cabin Check-In – after 2.00pm
• Cabin Check-Out – before 10.00am
• Campsite Check-In – after 1pm
• Campsite Check-Out – before 11am

All guests are sent a pre-check-in email on the day of arrival directing you to your site or cabin.

We do offer late checkout on all cabins and sites if they are not booked for the following night. Please make sure you check with staff if you wish for a late checkout.

Bedding, including sheets, blankets/doonas, pillows and pillowcases are provided to all beds.

Smoking is not permitted inside the cabins or communal facilities, e.g. Bathrooms, Kitchen, etc.

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Noise

Noise restrictions are implemented at 10 pm.

All music needs to be turned off and any other noise kept down to a minimum.

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Maximum Number of Guests

We reserve the right to have a maximum number of guests in the cabins and the larger camping sites.

If we do believe there are more than the maximum number of guests that stayed in the room, there is a $20.00 fee per person that will be charged to the provided card.

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Minimum Number of Guests

We reserve the right to have a minimum number of guests in the cabins, the houses, and the larger camping sites.